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Build for Someone, Not Everyone
One of the most common mistakes early-stage founders make isn’t building the wrong product — it’s building a product without clearly knowing who it’s for. At the earliest stages of a business, your most valuable resources are not money or technology. They’re time, focus, and energy. If you don’t know exactly who your customer is, those resources get burned fast. A business idea can sound great in theory, but if you don’t understand your buyer — who they are, what they actuall
Charles Mathison
4 days ago2 min read


Your First Customers Are Usually Closer Than You Think
Why many founders misunderstand who actually makes the buying decision One of the most common things founders say is, “Getting customers is hard.” And they are right. However, in many cases, the issue is not simply marketing or visibility. The deeper challenge is understanding who the real customer actually is. Many founders focus first on the people who will use their product, but the people who use a product are not always the people who make the purchasing decisions. Learn
Charles Mathison
Jun 64 min read


Adding Value Through Incremental Change
Improving the Customer Experience One of the ongoing considerations for founders is how to continue adding value to what they are building. In many cases, adding value does not necessarily require creating something entirely new or radically changing the business. Often, value can be increased through incremental improvements that make the customer experience easier, faster, more accessible, or more convenient. For many businesses, these smaller adjustments can steadily move
Charles Mathison
May 273 min read


Pricing Is a Process: How Founders Should Think About Charging for Their Product
One of the biggest questions founders face is simple to ask but difficult to answer: “What should I charge?” Many founders believe pricing is something you decide once. In reality, pricing is usually a process of experimentation, positioning, customer discovery, and economics. The “right” price is often discovered over time rather than calculated perfectly from the beginning. Different types of businesses approach pricing in different ways, and understanding which category yo
Charles Mathison
May 194 min read
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